The time we need to prepare an order for shipping (delivery) is 1-3 business days. But usually we are doing everything possible to send your order ASAP. Please NOTICE that we prepare and ship orders on BUSINESS days from Monday to Friday which does not include weekends. Saturday and Sunday do not count as a part of shipping days. Also we want you to know that sending or preparing and shipping (delivery) are 2 different processes and each has its own term.
During the holiday season, we are experiencing high volumes of orders. If your order takes longer to process then expected - don't hesitate to email us at: firstname.lastname@example.org and we will update you on the status of your order.
Postal Services: UPS Worldwide Saver, USPS, Ukrposhta, FedEx Express
Tracking Number will be provided.
- International shipping is unpredictable and delays happen at the customs. For international orders, once the package has left Ukraine, it becomes a subject to your local post office.
- We take full responsibility for our products, for its shipping, delivery and in case of damage during delivery or loss (after certain term of your type of shipping) we can send you a new product. So there are no reasons to be worried :)
- Our products have the highest quality. We pay careful attention to the details of all our items. And we so adore and love the process of making wooden things just for you and that’s why all of our goods so amazing!
Please NOTICE that due to big dimensions of the package you will pay customs and import taxes.
The amount of taxes depends on your country's laws. We are not responsible for them.
ESTIMATED SHIPPING TIMES
Shipping worldwide 4-14 business days.