Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from artvoom.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies – data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

• Log files – track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number, and payment information necessary to complete your purchase through our payment providers. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect generally to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing invoices and order confirmations.

Additionally, we use this information to:

• Communicate with you;

• Screen orders for potential risk or fraud;

• Provide customer support;

• When consistent with your preferences, provide you with information or advertising relating to our products or services.

We use Device Information to help us identify potential risk and fraud, improve and optimize our Site, generate analytics about how customers browse and interact with the Site, and assess the effectiveness of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above.

For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:

https://www.shopify.com/legal/privacy

We also use Google Analytics to understand how customers use our Site. You can read more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or otherwise protect our rights.

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising through the following services:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of certain advertising services by visiting:

http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the right to access, correct, update, or request deletion of your personal information.

If you would like to exercise these rights, please contact us using the contact details provided below.

Please note that your information may be transferred outside of your country of residence, including to the United States and other jurisdictions where our service providers operate.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request that we delete this information, unless we are required by law to retain it.

Minors

The Site is not intended for individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

If you have questions about this Privacy Policy, would like more information about our privacy practices, or wish to make a complaint, please contact us by email at:

admin@artvoom.com